Last updated: 9 November 2026
This Cookie Policy explains what cookies are, which cookies are used on the website www.palermoinn.it and how you can manage them. It is provided in accordance with Article 122 of the Italian Privacy Code, Articles 13 and 14 GDPR and the Guidelines on cookies and other tracking tools of the Italian Data Protection Authority of 10 June 2021.
1. Data Controller
Palermo Inn Group S.r.l.
Registered office: Vicolo Maestro Cristofaro 15, 90134 Palermo (PA), Italy
VAT no. and Tax code: 07267370828 – REA PA-447922
Email: info@palermoinn.com – Certified email (PEC): palermoinngroup@pec.it
Phone and WhatsApp: +39 392 025 0583
2. What cookies are
Cookies are small text files that the websites you visit store on your device (computer, tablet, smartphone), to be sent back to the same websites on your next visit. Similar technologies, such as local storage, pixels and scripts, work in a comparable way and are covered by this policy.
Cookies can be:
- technical cookies, necessary for the website to work or to provide a service you have requested (for example remembering your language or your cookie preferences). They do not require your consent;
- analytics cookies, used to collect statistical information on how the website is used. If they are anonymised and used only by the website owner they are treated like technical cookies; otherwise they require your consent;
- profiling and marketing cookies, used to create profiles and show you personalised advertising. They are used only with your prior consent;
- third-party cookies, set by websites or services other than the one you are visiting, for example when content from other platforms is embedded in our pages.
3. Cookies used on this website
Technical cookies (always active)
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| cmplz_* (e.g. cmplz_consented_services, cmplz_policy_id, cmplz_marketing, cmplz_statistics, cmplz_preferences, cmplz_functional, cmplz_banner-status) | palermoinn.it (Complianz) | Stores your cookie consent choices | 365 days |
| googtrans | palermoinn.it (GTranslate) | Remembers the language selected for viewing the website | Session |
| woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_* | palermoinn.it (WooCommerce) | Manage the cart and the session when booking or purchasing services | Session – 2 days |
| wordpress_test_cookie, wordpress_logged_in_*, wp-settings-* | palermoinn.it (WordPress) | Check that the browser accepts cookies and manage the login of the website administrators | Session – 1 year |
Analytics and marketing cookies
At present this website does not use analytics or profiling/marketing cookies. If such tools are introduced in the future, they will be activated only after you have given your consent through the cookie banner, and this policy will be updated accordingly.
Third-party content and services
Some pages may display content or contain links provided by third parties, which may set their own cookies. Where this content uses cookies that are not technical, it is loaded only after your consent. These providers act as independent controllers; for more information please see their policies:
- YouTube / Google (videos and maps): policies.google.com/privacy
- Instagram / Meta (social feed): privacycenter.instagram.com/policy
- WhatsApp (chat button): whatsapp.com/legal/privacy-policy-eea
- Tripadvisor (reviews): tripadvisor.mediaroom.com/privacy-policy
- Online booking engine (booking-engine.it): when you click “Book Now” you are taken to the booking engine website, which applies its own cookie and privacy policy.
4. How to give, refuse or withdraw consent
When you first visit the website, a banner lets you accept all cookies, refuse non-technical cookies or choose which categories to enable. Closing the banner using the “X” keeps only technical cookies active. You can change or withdraw your consent at any time by clicking the button below or the cookie icon shown on the website.
5. Managing cookies from your browser
You can also block or delete cookies through your browser settings. Please note that disabling technical cookies may prevent some features of the website from working correctly. Instructions for the most common browsers:
6. Your rights
For information on how your personal data is processed and on how to exercise your rights under Articles 15–22 GDPR, including the right to lodge a complaint with the Italian Data Protection Authority, please read our Privacy Policy.
7. Changes to this policy
This Cookie Policy may be updated, for example when new tools are added to the website or the law changes. The current version is always available on this page.
